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Trade customers only. Apply for an account to see trade prices and order online.
Home / Delivery information
How and when your order reaches your kitchen, and what to expect on the day.
We run scheduled delivery routes rather than ad hoc drops, which keeps costs down and means you know which days your stock arrives. When you apply for an account we confirm the delivery days available for your postcode, and your account manager can change them if your trading pattern changes.
Place your order online before the cut-off time shown in your basket to make the next scheduled delivery. Orders placed after the cut-off move to the following delivery day. If you need something urgently, call the trade team and we will tell you what is possible.
A minimum order value applies to each delivery. You will see it in your basket before you check out, along with anything you need to add to reach it.
Chilled and frozen products travel in temperature-controlled vehicles and are checked before they leave us and again on arrival. Please have someone available to receive the delivery and move these items into storage promptly.
Check your order against the delivery note when it arrives. Report any shortage or damage on the day of delivery so we can put it right quickly, either with a credit or a replacement on the next drop.
Order online any time once your trade account is approved.
Your order is picked, checked and loaded in delivery order.
Your driver arrives on your scheduled day with the delivery note.
Takes about two minutes