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Trade customers only. Apply for an account to see trade prices and order online.
Home / Terms and conditions
The terms that apply to trade accounts, orders and deliveries with East Valley.
Accounts are available to registered businesses. We may ask for company details, including a company registration or VAT number, before approving an account. We reserve the right to decline an application.
All prices exclude VAT unless stated otherwise and are visible only to approved account holders. Prices reflect market conditions and may change; the price shown in your basket at the time you order is the price charged.
Orders are subject to availability. Where a product is unavailable we will contact you or supply an agreed alternative. Orders are confirmed by our team before they are processed for delivery.
Payment terms depend on whether you hold a credit account. Where credit terms apply, invoices are due within the agreed period. We may suspend an account where invoices remain unpaid.
We deliver on scheduled routes and confirm your delivery days when your account is opened. A minimum order value applies. Title and risk in the goods pass on delivery.
Please check your delivery on arrival and report shortages or damaged goods on the day of delivery. Chilled and frozen products cannot be returned once they have left our temperature-controlled chain unless they were faulty on arrival.
We use your details to process orders, manage your account and meet our legal obligations. See our privacy policy for how we handle personal data.
We may update these terms from time to time. The version published on this page applies to orders placed after it is posted.
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