Trade customers only. Apply for an account to see trade prices and order online.

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Help and FAQs

Answers to the questions trade buyers ask most, about accounts, prices, orders and deliveries.

Frequently asked questions

Who can open a trade account?

Any registered UK food business, including restaurants, cafés, takeaways, pubs, hotels, care homes, schools and caterers. We supply trade customers only.

How long does approval take?

Our team reviews every application and emails you as soon as your account is approved. Most applications are checked within one working day.

Why can't I see prices?

Prices are trade-only. Once your account is approved, log in and you will see your own prices across the whole catalogue.

Do you offer credit accounts?

Yes, approved customers can apply for credit terms. Your account manager will talk you through the options.

Is there a minimum order?

A minimum order value applies to each delivery. You will see it in your basket before you check out.

Which areas do you deliver to?

We deliver on scheduled routes. Enter your postcode when you apply and we will confirm your delivery days.

Still need help?

Quick answers

Opening an account

Complete the application form with your company details. Approval is confirmed by email.

Seeing prices

Prices are trade only. Log in after approval and prices show across the catalogue.

Placing orders

Order online any time, or speak to your account manager if you would rather phone it through.

Invoices and credit

Approved customers can apply for credit terms. Invoices follow your agreed schedule.

Unlock trade prices in three steps

Takes about two minutes

Log inApply for trade account